How can we help?
Search our help centre or browse topics below.
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Getting started
Accounts, profiles, and the basics.
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Watching and availability
Where to watch, regions, and alerts.
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Billing and Plus
Payments, currency, and refunds.
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Ask ESANtv
Using the assistant, and your privacy.
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For creators
Claim titles, and read your analytics.
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Privacy and safety
Your data, controls, and reporting.
Popular questions
- Why is a title free on ESANtv but paid elsewhere?
- How do availability alerts work?
- What is the difference between Free and ESANtv Plus?
- Why might I be billed in one currency when I see prices in another?
- How do I claim a title as a filmmaker?
- How is my viewing data used for recommendations?
Still need help?
Ask ESANtv answers most questions right away. For account, billing, or rights issues, our team follows up by email.
Report a rights or copyright issue
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